Riaño Shapewear Privacy Policy
Last Updated: September 18, 2025

At Riaño Shapewear, your trust is our priority. This Privacy Policy describes how we collect, use, protect, and share your personal information when you visit or make a purchase from rianoshapewear.com (the “Site”).

1. Information We Collect
We collect information to provide you with the best possible shopping experience. This information falls into two categories:

Information you provide directly to us:

Contact and Account Data: Name, surname, email address, phone number, and password when you create an account.

Purchase and Shipping Data: Billing address, shipping address, and payment information (securely processed through our payment providers; we do not store your full card details).

Communications: Any information you send us through our contact form, email, or social media.

Information we collect automatically:

Device Information: IP address, browser type, operating system, and referring pages when you browse our Site.

Browsing Information: Pages you visit, products you view, time spent on the Site, and other interactions, collected through cookies and similar technologies.

2. How We Use Your Information
We use the collected information for the following purposes:

To process and manage your orders: To confirm your purchase, process payment, arrange shipping, and communicate with you about your order status.

To improve our service and website: To analyze how users interact with our Site, optimize the browsing experience, and enhance our product offerings.

Marketing and Communication (with your consent): To send you emails about new products, exclusive promotions, and brand news. You can unsubscribe at any time.

Customer Support: To respond to your questions, requests, and offer necessary support.

Security: To prevent fraud, protect the security of our Site, and comply with our legal obligations.

3. With Whom We Share Your Information
We do not sell or rent your personal information. We only share your data with trusted third parties who help us operate our business:

Payment Service Providers: To securely process your payments.

Logistics and Shipping Companies: To deliver your orders to your address.

Marketing and Analytics Platforms: Such as Google Analytics, to help us understand user behavior (always in aggregated and anonymous form when possible).

4. Security of Your Data
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, or destruction. We use SSL (Secure Socket Layer) encryption technology to protect your data during transactions.

5. Your Rights
You have the right to:

Access the personal information we hold about you.

Correct any personal information that is inaccurate.

Request the deletion of your personal information, subject to our legal data retention obligations.

Object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Cookies
Our Site uses cookies to enhance your browsing experience, remember items in your shopping cart, and analyze site traffic. You can configure your browser to reject cookies, but this may affect the functionality of some parts of our Site.

7. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

8. Contact
If you have any questions about our Privacy Policy or how we handle your data, please do not hesitate to contact us at: colombianfajas@rianoshapewear.com.